FAQs

How do I place an order for glasses?

Simply browse our collection, choose your frame, add your prescription (if needed), and proceed to checkout. It’s quick and easy!

Can I add my prescription to the glasses?

Yes! You can either upload your prescription or enter it manually during the order process.

What if I don’t know my pupillary distance (PD)?

No problem! We offer an easy-to-follow guide to help you measure your PD at home or you can contact us for help.

Are your eyeglasses suitable for screen use?

Yes. Many of our lenses come with blue light protection, ideal for screen use and reducing eye strain.

How long does delivery take?

Orders are usually processed within 24–48 hours. Delivery typically takes 3–7 business days, depending on your location.

Do you ship all over India?

Yes, we deliver across India with reliable shipping partners to ensure your order arrives safely and on time.

What is your return policy?

We offer a 7-day return or exchange policy on most products. Items must be unused and in original condition. Check our return policy for details.

Are your frames unisex?

Most of our frames are designed to be unisex and suit a wide variety of face shapes. You can also filter by gender if needed.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via SMS or email.

Do you offer customer support?

Absolutely. Our support team is available via WhatsApp, email, and phone to help with any questions or issues.

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